Testimonials

6/6/2010
I’m sorry for the delay in writing this. I wanted to thank Wesley for servicing my unit. It was a pleasure to meet him. He did a great job and really took the time and provided answers to my questions. It was very evident that Wesley desired to do a good job but I was impressed with Wesley’s positive attitude and how he respects the people he was dealing with. It is very rare, this day and time to find a young man who shows any respect for anyone. As the old saying goes ” The apple doesn’t fall far from the tree.” He is so like his dad. He will be very successful in life. Please convey my thanks and appreciation to Wesley for providing a service that I have grown accustom to from Birdwell Heating and Cooling.
Jimmy D
Birdwell Heating and Cooling, Rogersville, AL

10-8-10
This is to certify that the work done was professional by your employees and I appreciate your dedication.
Doris C
Birdwell Heating and Cooling , Rogersville, AL

I just wanted to send a note on the maintenance done by Tharon Smith. He did an excellent job cleaning and was very polite. He wanted to do it the right way. i was impressed with the job he did.Thank you

Barbara D
Birdwell Heating & Cooling Inc, Rogersville, AL

Tim & Wesley,
Thanks again for a job well done, the excellent service, and coming back out here again today to meet with the city inspector!
Patrick F
Birdwell Heating & Cooling Inc, Rogersville, AL

10/18/10
Alan Byrd was here this morning. I am very impressed with his good work. He was very thorough and careful and explained everything to me. I now feel comfortable and safe. Thank you
Evelyn K
Birdwell Heating and Cooling, Rogersville, AL

Alan and Corey serviced my unit this morning. I couldn’t ask for anyone more professional than these two boys. They were friendly and thoughtful toward me. I wish everyone could be as nice as these two boys.
Jackie W
Birdwell Heating & Cooling, Inc., Rogersville

Your installation crew was very professional and friendly. They did the work quickly and without disturbing us. Thank you.
Don T.
Don T.
Birdwell Heating & Cooling, Inc., Rogersville, AL

I just want you to know that Tharon Smith did a great job on servicing our unit. He not only serviced the unit he also took the time to explain what he did and why. He also cleaned my filter for me and that meant alot. he is very nice and a well mannered young man. He’s also a good worker.
Sharon F
Birdwell Heating & Cooling Inc, Rogersville, AL

4/25/2013
Dear Mr. Birdwell,
Blair was here this morning to service my equipment. He seemed to do a very thorough job. He was very polite and explained everything to me. I would like to see him again in October.
Evelyn K.
Birdwell Heating & Cooling, Inc., Rogersville, AL

5/20/2008
I want to commend your service technician, Tim Young for a job well done. He is an exceptionally nice young man. He took the time to tell me what he was doing and why he was doing it. He took great care to protect my belongings while he was performing the service. He was very polite, courteous and extremely well mannered. It was a pleasure to deal with a person such as Mr. Young. in my opinion his performance was exceptional and exceeded my expectation. It is a rare occurrence when you find a young man with Mr. Young’s people skills. It is also refreshing to know that your employee’s maintain the standards and values that I have grown accustom to.
I also wanted to thank you for the many years of exemplified service. You and all your staff have always treated me with the utmost kindness and respect. This is something that is very rare this day and time. You have always provided me and my mother with prompt service when we needed immediate emergency service. I cannot begin to tell you how much that means to me. Your service to the community demonstrates the integrity and the moral values you instill in all your employees. Again thank you for all you have done for me and my family.May God bless you and your staff.

Jimmy D
Birdwell Heating and Cooling, Rogersville, AL

I really appreciate all of you looking after me & for your superb professional help. Tharon came out today checked everything out for me, even put a filter in which saved me from climbing a ladder. He’s so pleasant with his work. he answered my questions about the thermostat. will always recommend Birdwell’s to others, your greatly appreciated.
Ms. B
Birdwell Heating & Cooling Inc, Rogersville, AL

Shannon, Eric, and Brandon did a good job on my A/C. I’m very pleased with their services and very comfortable with the functioning of my new A/C.
Thanks,
Norma
Norma B.
Birdwell Heating & Cooling, Inc., Rogersville, AL

I just wanted to let you know that I really appreciate how Alan took care of us on 1/20/2012 when servicing our unit. He can work on our unit anytime.
G.B Gilbreath
Birdwell Heating & Cooling, Inc., Rogersville

Tharon was at my house today he is very nice. so i gave him some tomatoe plants for you guys.Thank you

Madia H
Birdwell Heating & Cooling Inc, Rogersville, AL

Thank you so very much for taking care of my central unit. I appreciate the prompt service greatly.
Jet B
Birdwell Heating & Cooling, Inc., Rogersville, AL

Tim and Shannon did a great job and also they were professional and extremely nice.
Thank You,
Anne
Anne
Birdwell Heating & Cooling, Inc., Rogersville, AL

Dear Mr. Anthony Birdwell,
Today Alan Byrd came to my home to clean and service my Heating / Cooling unit that you installed about two years ago. As always the service and unit are top notch. I would like you to know Alan is a true to your company as he is very professional and caring. He always seems ready to go beyond what is expected of him and always careful to clean up after he finishes his work which he does with great care. Thanks Anthony and please thank Alan and your crew again for me. Always a pleasure to do business with you and your company. I always know your there if i need you.
Thanks again and keep up the great job.
Jack & Theresa C
Birdwell Heating and Cooling, Rogersville, AL

10/1/2010
I just would like to tell you that you are blessed to have such fine employees as Alan and Tim. Tim came out to my place and serviced my unit the first two times. At the time i did not know about the letters that would give him $20.00. I certainly hope that you will reward him with the $20.00 reward for both times that he serviced my unit.
Also, Alan serviced my unit yesterday. He was so professional and knew what to do and went right to work he did a beautiful job and was such a nice young man to be around. We had a very nice visit together. The same was true with Tim.
Please let both of them know how satisfied I was with both of their work.
It was indeed a pleasure. I want to you to know how proud I am of you and your workers. I have told several about you and your company.
Bill S
Birdwell Heating and Cooling, Rogersville, AL

Tim & Wesley,
Thank you for your fast and quick efficient and professional services.
We are extremely pleased.
Patrick F
Birdwell Heating & Cooling Inc, Rogersville, AL

Just a note thanking you for such a splendid employee. We have been using your company for many years and have always gotten A-1 service and professionalism. We were so impressed by Mr. Tharon Smith when he serviced our unit. Thanks again for all of the Birdwell’s Staff.
Jan N
Birdwell Heating and Cooling, Rogersville, AL

1/17/09
Dear Company,
I just wanted to write and thank you for such prompt and professional service of my heat pump on Friday, January 16, 2009.
The service man , Tim was very knowledgeable and professional. He was thorough in his exam of the problem and I feel very secure in his service. He was great.
Thank you again, and i will surely recommend you all to others.
Susan M
Birdwell Heating and Cooling, Rogersville, AL

Alan and Corey are two employees to be proud of. They were well mannered and very professional to us at our home today.
Lois M
Birdwell Heating & Cooling, Inc., Rogersville

We just wanted to let you know what a great job your employees did on installing our unit. They were prompt, efficient, and courteous. Thanks to your company for a job well done! We are really enjoying our unit.
Thanks,
Mickey and Rena
Mickey and Rena G.
Birdwell Heating & Cooling, Inc., Rogersville, AL

I just want to let you know how much we appreciate Tharon for taking care of our central units, he did a great job for us and cleaned everything real good. was very nice had very good manners, treated us real well & just wanted to let you all know he did a great job.
Bobby & Betty K.
Birdwell Heating & Cooling Inc, Rogersville, AL

I want to commend Tharon for his excellent job when he serviced our heating and cooling unit.SATISFIED CUSTOMER!!

L.B M
Birdwell Heating & Cooling Inc, Rogersville, AL

04/20/2011To whom it may concern:
I wish to say Mr. Tharon Smith came to my place and did an excellent job on my unit, servicing and cleaning, it makes me happy that i bought the package. it runs so much smoother. i saw the matter that came from the cleaning. He is A class gentleman. I think he needs any promotion bonus that he can get.

Thanks

Joe P
Birdwell Heating & Cooling Inc, Rogersville, AL

This is in reference to job number 12534, the intsallation of a 5 ton gas package system at our home in Killen. We are very pleased with the service provided by your team. they had the system operational the first day, then returned the next morning to clean up and test everything. They were very professional, polite, and friendly. We are very pleased with the service an would gladly recommend your company.
Thank You,
Steve and Norma E.
Steve 7 Norma E.
Birdwell Heating & Cooling, Inc., Rogersville, AL

Just a note to inform you that your employee who serviced our heat and air units deserves at least 2 atta boys
Johnny M
Birdwell Heating & Cooling Inc, Rogersville, AL